I'm not sure if we've discussed the "cloud pillow" before, but I found it at Walgreens and figured it was worth a shot. I've only had it for a few days but I love it. The best way I can describe the filling is that it has beads like those U-shaped travel pillows that you can get at the airport. (There is another version that is buckwheat filled, but this is not like that. This one is filled with tiny beads) It has a separate compartment for the area around the head and I really like that I can squish the beads around the sore spots and get support differently each day if needed. I know these won't help everyone, but if you're looking for a new pillow, then it might be worth a shot:
http://www.bedbathandbeyond.com/product ... U=17217160
This other product is one that I have not tried. I have ordered online from Lakeside before and some of their stuff is great and some is cheap, but nothing is expensive so I guess it's to be expected. I thought of all of you when I saw that this could be used for heat or cold and I know many use both. The coverage area looks pretty good and it's cheap. Might be worth trying. Let us know if you decide to get one and how it works for you:
http://www.lakeside.com/Hot/Cold-Therap ... 002011TW24
I hope these help someone!

PS- I've had the pillow a little longer now and I'm still in love. It takes a little getting used to with adjusting it just right since every night is different with my neck & head pain, but it's TOTALLY worth it. It's also great for watching tv on your side. Place a regular, flatter pillow under it, and this one conforms to your head and neck to provide the right support without any pressure on your shoulder. (I have shoulder pain too.) Be sure to use the pillow case that comes with it as this will keep the beads from spreading out too much. I hope at least one person has the good experience with it that I've had.